Operations Administrator – San Antonio, TX, US

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Operations Administrator – San Antonio, TX, US

Operations Administrator

Department: Engineering
Location: San Antonio, TX, US

NIKA Solutions is hiring a Database Support Management person who will support the Electronic Document Management Team responsible for collecting, updating, standardizing, and archiving all technical CAD architectural and engineering (MEP) documents.

Named a “Top Workplace” by the Washington Post, NIKA is a well-established company that is focused on growth within an entrepreneurial environment. We are revolutionizing how businesses and governments design, build and manage real property by combining architecture and engineering, enterprise technologies, and facilities operations management services all under one roof. When you become part of the NIKA team, you join an organization that encourages collaboration, vision and personal development.


  • Undertake main duties to a high level with minimal supervision and general direction
  • Support the collection, archival, and document repository database system for CAD and BIM documentation.
  • Serve as a quality control representative who reviews received drawings from a variety of sources.
  • Establish, follow and enforce archival standards that include naming conventions, file structure, meta data information entry and customer access control
  • Perform and assist with training in the use of the repository database software
  • Keep senior management informed by preparing reports and metrics from the database
  • Prioritize and resolve support ticket requests for repository database including training, add/remove users, correct meta data associated with files and scheduling for CAD Techs
  • Perform and assist with site investigations (mechanical and plumbing surveys) and collection of all as-built drawings
  • Provide other office management duties as required
  • Some travel (international/domestic) is required.


  • Minimum of 2+ years of verifiable experience as a teacher/trainer with quality control knowledge and techniques. Demonstrable with certifications
  • Maintain records of all active facility projects, support tickets and issues and generate regular reports with metrics
  • Assist in the identification of trends through review of work requests.
  • Maintain status of all active project status tasks & ensure continuance in workflow approvals
  • Maintain a list of work requests and projects that result in changes to facility layout for assignment to CAD Techs
  • Proficiency with continuous improvement methods & updating documented processes/policies
  • Maintain accurate contact information on all installations and personnel who require access to database software
  • Proficiency with MS Office: Word, Excel, Power Point and database software


  • Associate degree in a scientific or technical field or equivalent work experience/education
  • Must be eligible for DoD Secret Security Clearance
  • Active Public Trust or Secret Clearance Highly Desired

NIKA is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.