Program Manager – San Antonio , TX, US


Program Manager – San Antonio , TX, US

Program Manager

Department: Facilities Operations Management
Location: San Antonio , TX, US

NIKA is hiring for a PROGRAM MANAGER who will organize and coordinate projects within programs supporting DHA MEDCOM G9 based out our San Antonio, TX location or remote from your home office! 

Named a “Top Workplace” by the Washington Post, NIKA is a well-established company that is focused on growth within an entrepreneurial environment. We work with governments to operate and manage their real property. Our operations management, engineering, and project management services provide our customers with the value and expertise to ensure operational readiness for complex and mission-critical facilities.

At NIKA, you’ll be excited to come to work each day. This position comes with a competitive salary package that includes health/dental insurance, 401(k), bonus programs, and many other perks. Our convenient suburban office boasts an on-staff barista, pool table, well-stocked kitchen, free parking, and much more.


  • Bachelor’s degree from an accredited university in English, Business, Communications, or related field.

Position Requirements

  • Five (5+) years’ previous experience in program management, project management, administration, or related field 
  • Ten (10) years’ experience within medical facilities operations and maintenance strategies or government approved resume 
  • Five (5) years’ experience developing multidisciplinary real property improvement projects or government approved resume 
  • Possess an active favorable National Agency Check with Inquiries (NACI)
  • Proficient computer skills, Microsoft Office Suite; working knowledge of program/project management software (MS Project) 
  • Knowledgeable in program management methodology and techniques; performance evaluation and change management principles 
  • Experienced at compiling and following strict budgets 
  • Excellent verbal and written communication skills 
  • Able to multi-task, prioritize, and manage time effectively 
  • Understanding of project management


  • The Program Manager will provide MEDCOM G9 strategic guidance to Team Leads and team members in ways that promote the company’s culture.
  • The Program Manager’s role will also be to oversee the progress within the project and overall program.
  • The Program Manager’s role will directly report to the Task Manager and the Government Client.
  • The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics within the organization.
  • The goal of this role is to ensure that all MEDCOM programs deliver the desirable outcome to the organization and to the clients that we support.
  • Developing evaluation methods to assess program strengths and identify areas for improvement 
  • Producing timely and accurate reporting of program status throughout the life cycle 
  • Prepare contract deliverables keeping abreast of contractual terms and conditions while assisting in preparation of modifications or replacements 
  • Minimize incompatibilities and ensure standardized products 
  • Cost management – consisting of research planning, estimating, budgeting and control activities 
  • Execute and refine portfolio for program initiatives 
  • Organizing programs and activities in accordance with the mission and goals of the organization 
  • Developing new programs to support the strategic direction of the organization 
  • Provide exceptional customer service throughout the entirety of the program from start to finish
  • Creating and managing long-term goals 
  • Produce deliverables on time and with no grammatical error 
  • Developing a budget and operating plan for the program 
  • Developing an evaluation method to assess program strengths and identify areas for improvement 
  • Managing a team with a diverse array of talents and responsibilities 
  • Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance 
  • Implementing and managing changes and interventions to ensure project goals are achieved 
  • Meeting frequently with clients to make communication easy and transparent regarding project issues and decisions on services 
  • Strategize and outline goals and objectives of the program 
  • Set program controls/governance/standards 
  • Manage the day-to-day detailed aspects of multiple projects 
  • Set timelines for goal posts/due dates
  • Coordinate and utilize resources for multiple projects in the program 
  • Manage and submit program documentation 
  • Solve problems and issues at all levels of the MEDCOM program and report them to the program director 
  • Track program progress and submit monthly updates to the higher-level management team •
  • Communicate program objectives, goals, and progress to program directors, executives, and upper management
  • Lead and mentor project staff and team members 
  • Set objectives to maximize Return on Investments (ROI) 
  • Assist team members when needed to accomplish team goals 
  • Producing accurate and timely reporting of program status throughout its life cycle


NIKA is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.