Quality Control Manager (QCM) – Patuxent River, MD, US

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Quality Control Manager (QCM) – Patuxent River, MD, US

Quality Control Manager (QCM)

Department: Facilities Operations Management
Location: Patuxent River, MD, US

NIKA is hiring for a Quality Control Manager (QCM) to provide quality management support for a base operations support services contract at Naval Air Station, Patuxent River, Maryland!

Named a “Top Workplace” by the Washington Post, NIKA is a well-established company that is focused on growth within an entrepreneurial environment. NIKA delivers comprehensive services and solutions to support the full life cycle of facilities. For more than two decades, the Department of Defense and federal civilian agencies, as well as commercial and higher education institutions, have trusted NIKA to design, build, operate, and manage their real property. By combining facilities operations management, engineering, and architecture services, we provide value and expertise for complex and mission critical facilities.

Job Duties and Responsibilities

  • Establish and maintain a complete QMS program that incorporates Quality Control (QC) and Quality Assurance that addresses:
    • Accurate documentation of work processes, procedures, and output measures
    • A systematic procedure for assessing compliance with performance objectives and standards
    • Accurate documentation of quality inspections conducted throughout the execution of work
    • Assessment-driven corrective actions and process adjustments as appropriate in a timely manner
  • Oversee and Manage the QC program to provide an effective and efficient means of identifying and correcting problems and continually improving the quality of the work performed
  • Manage the QC inspection system, ensure the quality of performance is in accordance with the contract, and maintain files of all QC inspections and corrective action.
  • Implement corrective action procedures to correct service deficiencies and ensure that they do not recur.
  • Identify work, inspect completed work, issue reports on findings, maintaining files and ensuring the correction and subsequent compliance on any deficiencies.
  • Ensure that all work is installed per predetermined code.
  • Document, measure, control, and improve the quality processes
  • Develop and implement effective Quality Training Plan and ensure adequate training of all new and existing employees to ensure maximum performance
  • Conduct monthly (at a minimum) QC meetings with the Project Manager and QC Specialists.
  • Submit Quality Control Reports (to the Contracting Officer), to account for each calendar day throughout the life of the Contract.

Required Skills

  • The ability to communicate in written and oral formats with diplomacy and tact
  • An aptitude for exercising independent thinking and reasoning
  • Demonstrated success in teaching others quality concepts and requirements
  • Experience developing, evaluating and implementing continuous process improvement techniques
  • Successful leadership of subcontractors and project teams in support of quality endeavors
  • Proficient in using Microsoft Office products, email systems, Windows, and the MAXIMO Navy Enterprise Transportation (NET) are required


  • Must have at least five (5) years of experience in preparing and enforcing QMS programs on large base maintenance contracts
  • Education: Bachelor’s degree in Engineering, Construction Management, Architecture; a related field or equivalent combination of education and experience may be substituted for this requirement.
  • Background and knowledge of the practices, procedures and processes of contracts administration; knowledge of relevant laws, FAR, regulations, terms, conditions, and policies governing contracts
  • Six-Sigma and/or ISO certification preferred

NIKA provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, NIKA takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.