Service Order Manager – San Diego, CA, US

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Service Order Manager – San Diego, CA, US

Service Order Manager

Department: Facilities Operations Management
Location: San Diego, CA, US

NIKA is hiring for a Service Order Manager who will be responsible for the performance, coordination, and servicing of all Corrective Maintenance work at the Naval Medical Center San Diego!

Named a “Top Workplace” by the Washington Post, NIKA is a well-established company that is focused on growth within an entrepreneurial environment. We work with governments to design, build and manage real property by combining facilities operations management, engineering, and architecture all under one roof.

Job Duties and Responsibilities

  • Planning, researching, and coordinating the requirement and project activities to ensure service order and task order objectives are accomplished within the prescribed time frame and funding parameters by performing the following duties
  • Review service order quotes or plans in order to determine the project time frame, funding limitations, and procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project
  • Establish work plans and staffing requirement(s) for each phase of the project and arrange for recruitment and / or assignment of subcontract project personnel where applicable. Confer with subcontract project staff to outline work plans and assigned duties, responsibilities, and scope(s) of authority
  • Lead preconstruction and project coordination meetings with end users and FM staff, various mid to high level government staff and contractors
  • Develop market research for invitation(s) to bid (ITB) and then recommend to the COR and award contract(s) to the optimum bidder(s)
  • Develop Independent Contractor Estimates (ICE) for the CORS comparative analysis of contractors’ proposals
  • Conduct price negotiations with contractors prior to award
  • Direct and coordinate activities of project personnel to ensure projects progress on schedule and within prescribed budget
  • Develop and maintain monthly requirements and project status reports for briefing to the FM Staff and high-level government management
  • Modify project schedules, plans, and assigned personnel as required
  • Confer with project personnel to provide technical advice and resolve any issues throughout the project duration
  • Coordinate with applicable Navy and Marine Corps base authorities to ensure proper/required permitting and documentation is provided for approval prior to execution of work
  • Provide technical guidance to assist Facilities Management and upper level staff for construction and facilities management related activities

Required Skills and Qualifications

  • Five years of experience in health care construction, renovation, and maintenance and repair project management in a hospital environment, including the supervisory experience over a diversified workforce.
  • The SOM shall be familiar with the various codes and standards applicable to the O&M tasks covered by the performance work statement, NFPA, EPA, and Occupational Safety and Health Administration (OSHA) codes and standards and TJC for hospital accreditations.
  • Certified Healthcare Facility Manager (CHFM) certification for the SOM is desirable.
  • The SOM should possess advanced knowledge and understanding of all aspects of medical facility repair, construction and facilities management to include the following disciplines: mechanical, electrical, plumbing, communications, security systems, and landscaping.
  • The SOM should also have experience in the federal government design and construction management policies and procedures to include: DoD MTF design standards, bid preparation, bid solicitation, bid evaluation and selection, award, inspection, acceptance and project close-out.

NIKA provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, NIKA takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.